Advanced options

  The main Advanced Options of the device are: Call Hold,   Conference Call, Attended Call Transfer, Blind Call Transfer,   Call Pickup, and Call Forwarding.

  Additionally, your phone has the corresponding shortcut keys   to some of the main functions. 

CALL HOLD

  While in a conversation, there are two options to hold the call:

1.       
   or

2.    Options → ‘Hold call‘ → OK. 

    And to resume the conversation: 

3.       
   or 

4.    Options → ‘Resume call‘ → OK. 

    

CONFERENCE CALL

  While U1 is in a conversation with U2, U1 must follow these steps to add   a third user U3 to the conversation:

1. Options → ‘Add call’.
2.    Dial the number for U3, and       
3.    While in conversation with U3,        or  Options → ‘Merge calls’.   

ATTENDED CALL TRANSFER

  While U1 is in a conversation with U2, U1 must follow these steps to transfer   the call (attended) to another user U3: 

1. Options → Add call.

2. Dial the number for U3, and consult with U3. 

  3.   

or 

1. Options → Add call. 

2. Dial the number for U3, and consult. 

3. Options → Transfer.

BLIND CALL TRANSFER

  Only available if you are connected to a 2G/3G network or the mobile line is connected   to the PBX. 

  While U1 is in a conversation with U2, U1 must follow these steps to blindly   transfer the call to another user U3: 

1. Select ‘Options’ and then ‘Transfer’. 

  2. Dial the number for U3 and then select ‘Transfer’. 

or 

  1. Press the ‘Transfer’ key,   

  2. Dial the number for U3 and then select ‘Transfer’. 

  The call will be transferred so that U2 and U3 can talk, while   U1 is automatically disconnected.

CALL PICKUP

  Only available on lines belonging to a pickup group and if the service has been   subscribed to or configured. Within the same pickup group, press the   CAPT key to pick up an incoming call. 

  1. In Mobile network mode: The key automatically dials the code #88. 

  2. In PBX mode: The key automatically dials the code *98. 

CALL FORWARDING

  In Mobile network mode, to send the call to other destinations or to voicemail   when you cannot answer it, go to: Menu → Settings → Call forwarding 

  1. Select when you want calls to be forwarded (always, if busy…). 

2. Enter the destination or select it from the contacts. 

3. Press ‘Activate‘. 

  If your device is configured in PBX mode, use the codes of   the PBX to which it is connected.

  Note: See the "Operating mode" section.